1,400 jobs to Kennesaw By Dan Chapman
The Atlanta Journal-Constitution
"Ryla, one of Georgia’s biggest call-center operations, announced Monday the hiring of 1,400 seasonal and full-time employees in Kennesaw. Average salary: $10 an hour.
About 1,000 of the jobs will last only three months. Supervisors will be hired for 100 or so positions, said company spokeswoman Karen Clay.
With an unemployment rate of 10 percent in Georgia, call-center jobs – once regarded as low-pay, high-pressure telemarketers – have grown in volume, popularity and sophistication since the recession started nearly three years ago.
Ryla, for example, announced 1,500 U.S. Census Bureau jobs last February. Three thousand people applied for those jobs, Clay said.
“We saw many more experienced people from numerous industries -- that was atypical,” Clay said. “The service industry, in general, has been and continues to be targeted as a high-growth area, not just here in Atlanta but across the country.”
The 1,400 hires won’t make cold calls, the company says.
Most of the new employees will help a repeat client (Clay wouldn’t divulge the company) enroll its employees in a health-care plan. The remaining 400 hires will do federal government work for a third-party contractor.
Ryla’s growth the past few years has brightened Georgia’s job picture, particularly for better-educated workers laid off from white-collar jobs.
“The normal contact center agent profile has a high school diploma plus some college,” said David Butler, executive director for the nonprofit National Association of Call Centers. “But there’s people coming out of college now, and those who’ve been laid off with college degrees, who would not historically look for these jobs. So there’s a higher caliber of applicant.”
Ryla, started in 2001, provides customer service, tech support, data collection, surveys and other back-office work for Fortune 500 companies, state governments and the federal government. It was bought out earlier this year by Alorica Inc., a California company with 20,000 employees.
In all, Butler said, roughly 5 million people work in the domestic call-center industry, with hiring picking up in 2010.
“Most contact centers, over 90 percent, actually hire full-time people,” he said. “It’s definitely not a seasonal industry. That’s a stereotype that’s mostly incorrect. But obviously there are exceptions to that.”
“The real question,” Butler added, “is can [Ryla] keep those people once the job market improves?”
Interviewing for the positions has begun, and the new workers will start as early as Nov. 2.
Apply online for the jobs at: www.ryla.com."
Showing posts with label Kennesaw. Show all posts
Showing posts with label Kennesaw. Show all posts
Tuesday, October 26, 2010
Friday, October 30, 2009
Customer service jobs in Kennesaw - apply by noon today!
Thanks, Richard, for sharing this job lead. GEN-ers, a company called Ryla, which contracts customer service representatives for call centers at large corporations, is hiring now for AT & T.
TO APPLY, EMAIL YOUR RESUME, INCLUDING PHONE NUMBER, BY NOON TODAY TO:
TIBSTOOLS@GMAIL.COM
PLEASE TYPE " RYLA - TIBS - AND YOUR NAME " in the SUBJECT LINE
ie: RYLA - TIBS - JOHN SMITH the company
Someone will call you back (BE SURE TO INCLUDE YOUR PHONE NUMBER IN YOUR EMAIL) to pre-qualify you for this job.
Please note that the training for this job is from 4:30 pm to 1:30 am, and you'll be required to work various days and shifts, including holidays. Also, you have to work in Kennesaw for these positions. This pays $10/hour.
"RYLA IS HIRING FOR CUSTOMER SERVICE PERMANENT CALL CENTER POSITIONS FOR THEIR AT&T CLIENT AND HAS OFFERED THOSE IN-BETWEEN JOBS MINISTRY (TIBS) TO HELP FILL THOSE POSITIONS. SEE THE JOB DESCRIPTION ATTACHED!
HERE ARE THE BASIC REQUIREMENTS AND INFORMATION:
Must be able to work in Kennesaw, Georgia.
You must have at least 1 year of customer service experience preferred.
Must be able to train with pay for 8 weeks starting NOVEMBER 9, 2009.
The starting wage is $10.00 per hour.
MUST be able to work the training schedule of 4:30 p.m. to 1:30 a.m. A permanent work shedule will be announced the 1st week of training for various shifts. Your preference in schedule will be considered.
Excellent interpersonal, verbal and written communications skills and attention to details.
Computer skills - 6 month experience operating in a Windows based environment.
HS Diploma/GED or equivalent
Availability to work a flexible schedule which includes all hours of call center operation.
TESTS: Applicants will be expected to pass any assessment associated with the position.
Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required
Ability to multi-task in a fast paced team environment
Drug and Criminal Background check will be completed.
IF YOU QUALIFY AND ARE INTERESTED IN APPLYING.... PLEASE SEND YOUR RESUME BY 12:00 NOON ON FRIDAY TO:
TIBSTOOLS@GMAIL.COM
PLEASE TYPE " RYLA - TIBS - AND YOUR NAME " in the SUBJECT LINE
ie: RYLA - TIBS - JOHN SMITH
OUR TIBS TEAM WILL BE CALLING THOSE WHO QUALIFY AND SET UP INTERVIEW AND ASSESSMENT APPOINTMENTS ON FRIDAY AND MONDAY FOR RYLA.
ONLY THOSE INDIVIDUALS SCHEDULED BY OUR TEAM WILL BE SEEN BY RYLA!!!!!
no phone calls please!"
TO APPLY, EMAIL YOUR RESUME, INCLUDING PHONE NUMBER, BY NOON TODAY TO:
TIBSTOOLS@GMAIL.COM
PLEASE TYPE " RYLA - TIBS - AND YOUR NAME " in the SUBJECT LINE
ie: RYLA - TIBS - JOHN SMITH the company
Someone will call you back (BE SURE TO INCLUDE YOUR PHONE NUMBER IN YOUR EMAIL) to pre-qualify you for this job.
Please note that the training for this job is from 4:30 pm to 1:30 am, and you'll be required to work various days and shifts, including holidays. Also, you have to work in Kennesaw for these positions. This pays $10/hour.
"RYLA IS HIRING FOR CUSTOMER SERVICE PERMANENT CALL CENTER POSITIONS FOR THEIR AT&T CLIENT AND HAS OFFERED THOSE IN-BETWEEN JOBS MINISTRY (TIBS) TO HELP FILL THOSE POSITIONS. SEE THE JOB DESCRIPTION ATTACHED!
HERE ARE THE BASIC REQUIREMENTS AND INFORMATION:
Must be able to work in Kennesaw, Georgia.
You must have at least 1 year of customer service experience preferred.
Must be able to train with pay for 8 weeks starting NOVEMBER 9, 2009.
The starting wage is $10.00 per hour.
MUST be able to work the training schedule of 4:30 p.m. to 1:30 a.m. A permanent work shedule will be announced the 1st week of training for various shifts. Your preference in schedule will be considered.
Excellent interpersonal, verbal and written communications skills and attention to details.
Computer skills - 6 month experience operating in a Windows based environment.
HS Diploma/GED or equivalent
Availability to work a flexible schedule which includes all hours of call center operation.
TESTS: Applicants will be expected to pass any assessment associated with the position.
Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required
Ability to multi-task in a fast paced team environment
Drug and Criminal Background check will be completed.
IF YOU QUALIFY AND ARE INTERESTED IN APPLYING.... PLEASE SEND YOUR RESUME BY 12:00 NOON ON FRIDAY TO:
TIBSTOOLS@GMAIL.COM
PLEASE TYPE " RYLA - TIBS - AND YOUR NAME " in the SUBJECT LINE
ie: RYLA - TIBS - JOHN SMITH
OUR TIBS TEAM WILL BE CALLING THOSE WHO QUALIFY AND SET UP INTERVIEW AND ASSESSMENT APPOINTMENTS ON FRIDAY AND MONDAY FOR RYLA.
ONLY THOSE INDIVIDUALS SCHEDULED BY OUR TEAM WILL BE SEEN BY RYLA!!!!!
no phone calls please!"
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