Requisition #: 2408
Job Description: GENCO has an opening for a Computer Systems Analyst for our DDRV facility located in Richmond, VA. Work schedule for this position is 10:30 a.m. to 7:00 p.m. The Computer Systems Analyst is responsible for providing value to our customer. This is accomplished by ensuring that the department is properly prepared to support and meet the business priorities established for our customer. Also, to ensure integrity of all customers orders in the most efficient manner. Position requires the exercise of independent judgment and discretion.
The Computer Systems Analyst is responsible for:
Requesting Information Technology (IT) clearances for all employees requiring access/passwords to the givernment-furnished data systems
Performing daily routine and corrective maintenance including the purchase of parts, components, and/or replacement of end device equipment
Providing technical support and performing installation, configuration, and troubleshooting of all software and hardware on the end device
Maintaining connectivity from the end device as well as the cabling from it to the wall plate
Maintaining IT support responsibility for any RF network components and/or end devices required for the performance of this contract
Providing all software patches or fixes necessary to Commerical Off the Shelf (COTS) software
Installing/implementing all tasks and advisories furnished by the Government on all systems accessing a DoD network in the time required and report compliance to the Government
Submitting all proposed IT upgrades/replacements in writing to the KO or designeee for approval prior to upgrading/loading/utiizing
Coordinating new installation or movement of equipment from the KO or designee
Indentifying LAN/telecommunications and dedicated power requirements to the KO or designee
Attempting to resolve connectivity problems prior to notifying the KO or designee
Providing initial response to end-user support for fielding end-user trouble calls,coordinating cheduled submissions, and naintaining a file of clearances received
Conforming to the IT standards established by DLA to maintain network integrity/security and ensure interoperability within DLA and with the DoD community
Meeting the minimum configerations established by the DLA for computing platforms used within the Depot in performance of this PWS
Adhering to DDRV requirements regarding all aspects of the telecommunications infrastructure
Tracking and administering DoD required
Requirements: The successful candidate will have:
A BA/BS Degree or equivalent combination of education and work experience
Two (2) to four (4) years of IT-related working experience with emphasis on networking and general systems
One (1) two (2) years of previous experience delivering training to end users at a non-technical level
Ability to understand customer systems and related interfaces
Proven ability to work with all levels of management (GENCO and customer) and hourly employees
Experience in distribution, warehousing and inventory control
Intermediate level of proficiency in the use of DOS, UNIX, and Windows operating systems
Familiarity with WMS systems
Strong understanding of networking concepts and protocols including TCP/IP, both wired and wireless
Ability to provide professional and comprehensive reports, both written and oral
Working knowledge of thermal and laser printer operations and functionality
Ability to set up general E-mail/SMTP
Ability to troubleshoot Printer and Hardware issues
GENCO Teammates should apply/submit your resume by visiting the GENCO intranet at
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