Evening Op Supervisor - Canada

Trish, thanks for sending us this lead:
Evening Operations Supervisor -Canadian Tire - Coteau-de-Lac, Quebec

Requisition Number: 2286 (posted 4.29.10)

Job Description: GENCO has an opening for an Operations Supervisor to support our distribution center located in Coteau-de-Lac, Quebec. The facility distributes product for a major Canadian retailer and will operate 24 hours a day, 7 days a week, employing 700 hourly employees and 50 plus management employees

The Operations Supervisor is responsible for the day-to-day management activities of the Warehouse, which includes resource planning, hiring and training of teammates. This function may include the following management activities: reception, shipping and order preparation. The incumbent must have the ability to prioritize the work volumes as well as ensure that customer specifications are met or surpassed

The Position is responsible for:

Planning and coordinating manpower needs as per each sector’s requirements as well as ensure a safe and efficient work environment
Organizing daily meetings in order to communicate the day’s planning, to coordinate the work flow and assign teammates to the appropriate area
Establishing and adjusting the volume and work flow in accordance with the reception, delivery or order preparation schedule
Giving training on work procedures, policy interpretation and communicating them. Ensuring that they are adhered to; implementing new methods and recommending improvements
Verifying reports to ensure the follow-up of each product
Maximizing customer satisfaction, by ensuring that the product was received, delivered or prepared as per time schedule
Participating in the hiring process, new program implementation, supporting cross-departmental rotation, motivating teammates, evaluating their performance, managing absenteeism and disciplinary measures
Promoting a safe and positive work climate that sponsors two-way communication
In collaboration with the Human Resources Department, analyzing, solving and managing conflicts
Assisting superiors in budget preparation and ensuring that it is adhered to
Participating in work improvement processes, performance indicators, working conditions and administrative procedures to increase departmental efficiency
Participating in various projects, able to do its follow-up and to implement controls

Requirements: The successful candidate will have:
College Diploma or the equivalent;
Minimum of (5) years experience in Operations Management in the inventory and logistics fields;
Bilingualism oral and written (French) is mandatory;
Excellent knowledge of Health and Safety regulations;
In-depth knowledge of Microsoft Office (Word, Excel, Powerpoint);
Excellent Project Management skills;
Good analytical and problem solving skills;
Demonstrated leadership, excellent motivator and results oriented and ability to handle stress.


Teammates should apply/submit your resume by visiting the GENCO intranet at or